Terms & Conditions

1. Introduction and Acceptance

Welcome to Mjengo Hub ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website mjengohub.co.ke and all related services, tools, and content provided by Mjengo Hub Ltd.

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

2. About Our Services

Mjengo Hub is a comprehensive construction industry platform that provides:

• Professional Construction Services: Architectural drawings, structural designs, BOQ preparation, interior design, MEP drawings, and construction project management
• Digital Construction Tools: Calculators for concrete, plaster, budgeting, and unit conversions
• Industry Resources: Construction news, articles, safety information, and educational content
• Educational Content: YouTube channel, tutorials, and industry updates & insights

3. User Accounts and Registration

3.1 Account Creation

To access certain features of our platform, you may need to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your login credentials secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

3.2 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason at our sole discretion.

4. Use of Our Services

4.1 Permitted Use

You may use our services for lawful purposes related to construction, building, and professional development. You agree to use our platform responsibly and in accordance with these Terms.

4.2 Prohibited Activities

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Upload or transmit malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services or servers
• Create fake accounts or impersonate others
• Spam, harass, or abuse other users
• Scrape or extract data from our platform without permission
• Use our services to compete with us or create similar platforms

5. Construction Services and Professional Work

5.1 Service Delivery

Our construction services are provided by qualified professionals. We strive to deliver high-quality work according to agreed specifications and timelines. However, construction projects may be subject to:

• Changes in project scope or requirements
• Material availability and market conditions
• Weather conditions and site accessibility
• Regulatory approvals and permit requirements

5.2 Client Responsibilities

When engaging our construction services, clients agree to:

• Provide accurate project information and requirements
• Obtain necessary permits and approvals
• Ensure site accessibility and safety
• Make timely payments according to agreed terms
• Communicate changes or concerns promptly

5.3 Professional Standards

All our construction services comply with Kenyan building codes, safety regulations, and industry standards. We maintain professional liability insurance and follow best practices in construction and design.

6. Digital Tools and Calculators

6.1 Tool Accuracy

Our digital construction tools and calculators are designed to provide helpful estimates and calculations. However:

• Results are estimates and should be verified by professionals
• Tools are based on standard industry formulas and assumptions
• Actual project requirements may vary based on specific conditions
• We recommend consulting with qualified professionals for critical calculations

6.2 Limitation of Liability for Tools

We are not liable for any losses, damages, or errors resulting from the use of our digital tools and calculators. Users assume full responsibility for verifying calculations and consulting professionals when needed.

7. Payment Terms

7.1 Service Fees

Fees for our construction services are agreed upon before project commencement. Payment terms include:

• Project deposits as specified in service agreements
• Progress payments based on project milestones
• Final payment upon project completion and approval

7.2 Payment Methods

We accept various payment methods including bank transfers, mobile money, and other secure payment options. All payments are processed securely through trusted payment providers.

7.3 Late Payments

Late payments may result in project delays and additional charges. We reserve the right to suspend services for overdue accounts.

8. Intellectual Property Rights

8.1 Our Content

All content on our platform, including text, images, logos, designs, software, and tools, is owned by Mjengo Hub or our licensors and is protected by intellectual property laws.

8.2 User Content

When you submit content to our platform (reviews, comments, project details), you grant us a non-exclusive license to use, display, and distribute such content for platform operations and marketing purposes.

8.3 Design and Construction Documents

For construction services, clients receive usage rights to completed designs and documents for their specific projects. We retain intellectual property rights and may use project concepts for portfolio and marketing purposes (with client consent).

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Disclaimers and Limitations of Liability

10.1 Service Disclaimers

Our services are provided "as is" and "as available." We make no warranties, express or implied, regarding:

• Uninterrupted or error-free service operation
• Accuracy or completeness of information
• Fitness for particular purposes
• Third-party content or services

10.2 Limitation of Liability

To the maximum extent permitted by law, Mjengo Hub shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages exceeding the amount paid for our services
• Force majeure events beyond our reasonable control

11. Indemnification

You agree to indemnify and hold harmless Mjengo Hub, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Violation of these Terms
• Infringement of third-party rights
• Your content or activities on our platform

12. Third-Party Services and Links

Our platform may contain links to third-party websites, services, or content. We are not responsible for:

• Third-party content, products, or services
• Privacy practices of external websites
• Accuracy or reliability of third-party information
• Transactions with third-party providers

Your interactions with third parties are solely between you and the third party.

13. Dispute Resolution

13.1 Informal Resolution

We encourage resolving disputes through direct communication. Please contact us at info@mjengohub.com to discuss any concerns.

13.2 Formal Dispute Resolution

If informal resolution is unsuccessful, disputes will be resolved through:

• Mediation by a mutually agreed mediator
• Arbitration under Kenyan arbitration laws (if mediation fails)
• Court proceedings in Kenyan courts (as a last resort)

14. Termination

Either party may terminate the use of our services with appropriate notice. Upon termination:

• Your access to our platform will be discontinued
• Outstanding payments remain due
• Completed work and deliverables remain with the client
• Confidentiality obligations continue

15. Changes to Terms

We may update these Terms from time to time. Changes will be communicated through:

• Website notifications
• Email notifications (for significant changes)
• Updated "Last updated" date

Continued use of our services after changes indicates acceptance of updated Terms.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of Kenya. Any legal proceedings will be conducted in the courts of Kenya, and you consent to the jurisdiction of such courts.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

18. Contact Information

For questions about these Terms or our services, please contact us:

We will respond to your inquiries promptly and professionally.

19. Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Mjengo Hub regarding the use of our services.