Kenya Power Plans Major Smart Meter Rollout to Cut Revenue Losses

Kenya Power is seeking to procure 19,103 smart meters to meet rising demand from large electricity consumers and curb revenue leakages associated with outdated metering systems. The utility has placed an order for thousands of three-phase smart meters along with units of specific amperage ratings.

The listed electricity distributor ordered 18,000 three-phase smart meters. It also seeks 267 units rated at 300/5 Amperes and 200 units rated at 200/5A together with other smart metering units with capacities ranging from 200/5A to 11kV 400/1. These meters are intended for high-load users.

General Manager for Supply Chain and Logistics John Ngeno said the procurement is driven by growth in the commercial and industrial customer base. Most of these meters are for the large power customers. The utility aims to digitise operations and improve revenue collection through the expansion.

Three-phase smart meters are designed for high-load users including industries, commercial buildings and large residential developments. They support real-time consumption monitoring, remote meter reading and automated integration with the power grid. Such capabilities help reduce billing disputes.

Kenya Power had 15,706 large and small commercial customers as of June last year. Although they account for a small share of the total customer base they generate more than half of the utility’s annual electricity sales. Accurate metering is therefore vital for the company’s financial performance.

The procurement forms part of ongoing efforts to install prepaid and smart meters across the network. Kenya Power says these strategies minimise the risk of non-collection particularly among commercial and industrial consumers who account for the bulk of electricity sales. Revenue losses from billing disputes remain a persistent challenge.

The company serves more than 10.2 million customers overall. The latest tender builds on previous smart meter initiatives as the utility modernises its infrastructure. The move also aligns with broader government plans to expand electricity access in the country.